
Information and Advice
Our Helpline answers over 4,500 enquiries a year on a vast range of subjects relating to older people, including staying independent at home, social and leisure opportunities, legal issues, financial issues, housing, care homes, being a carer - and much more.
Abingdon Office: 01235 849400
10.00 - 4.00pm, Monday - Friday
Please ask to be put through to the Helpline
Banbury Office: 01295 278040
10.00 - 2.00pm, Monday - Friday
Please phone Abingdon at all other times
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We can provide specialist advice on the subjects below. These are areas where we have particular expertise and dedicated advisers. We can also help with moving home and NHS Continuing Healthcare funding. Click the relevant title for more information.
Housing Options*NEW* - Helping you make an informed choice
Welfare Benefits – Are you getting everything you’re entitled to?
Elder Abuse – What to do if you are concerned about an older person
Community Care – What help can you get from Social Services
Information Guides – Click here for reports, research, books and useful publications


